Online Support Form
We're here to help! Please complete the form below to ask a question or get help with a template.
After ordering you will be immediately directed to a thank you page with the download links a copy of these links will also be emailed to you with your receipt. Allow 5-10 minutes after ordering for this email to hit your inbox.
If you ordered our color change service, your customized templates will be emailed to you in 2-3 days
Microsoft Word 2003 or later (MAC or PC) or MAC iWork Pages (desktop or iPad version).
You can change the colors of fonts and wording yourself within Word or Pages (watch video). If you need colors changed artwork or design elements please order the $7/template color change service.
Order the color change service by checking the "yes" box under "Need to Change colors?" on any individual template page or anytime after placing an order by clicking here.
It’s very similar to anything else you’ve printed at home. With Word or Photoshop, select ‘File > Print’. This will bring up the printer window where you select the number of copies to print.
We strongly recommend that you do not use pre-cut paper with the Download & Print Templates. We design the templates to be printed on 8.5 x 11 cards stock because this size will work with all printers, you don’t need to change your printer settings, and it’s the standard for copy shops and local printers.
We recommend a card stock ranging between 65 lb to90 lb. You can find 8.5×11 cardstock at all the big box office stores (Staples, Office Depot, or Office Max) and online. My favorite cardstock to use is Neenah Classic Crest 80lb in Brilliant White or Natural White.
You only need one size of paper, 8.5 x 11 (Letter). Card stock is readily available in this size at most office supply stores and online. After printing your templates, trim along the dotted lines to the finished size. Most of our invitations fit A7, 5.5" Square, #10 Business, or 4-Bar envelopes. The required envelope size is listed in the description for each template.